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+ Campus alert: Campus to Remain Closed on February 20
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Campus to Remain Closed on February 20

Due to lingering hazardous driving conditions on rural and side roads from the recent winter precipitation, Arkansas State University's academic and business offices will remain closed on Thursday, Feb. 20.  Subfreezing temperatures forecasted for tonight are expected to further impact road safety.  

The well-being of our Red Wolves pack is our number one priority, and we encourage everyone to exercise caution and remain mindful of the conditions.

Currently, we anticipate returning to normal operations on Friday, Feb. 21.

Revised Facility Hours:

  • Dining Services will open the Acansa Dining Hall from 10:30 a.m. until 7 p.m.  Howl's Grill, Starbucks, and other retail locations will be open from 8 a.m. until 5 p.m. as staffing allows.

  • The Dean B. Ellis Library will be open from 11 a.m. until 4 p.m. 

  • The Reng Student Union will be open from 8 a.m. until 8 p.m.

  • The Red WOLF Center will be open from 11 a.m. until 4 p.m. 

Event Updates and Rescheduling:

  • If your department or organization has a scheduled event impacted by the recent inclement weather, email calendar@AState.edu to update the centralized campus calendar.

All campus residents are reminded to monitor official university media, including official social media accounts for updates. 

Emergency Contact
University Police
870-972-2093

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Information and Technology Services

ITS building

Scheduled Maintenance Outages

Due to Fiscal Year End activities, Banner PROD will be unavailable after 3 pm Thursday July 20th.  This will affect Admin Pages, Self Service, Degree Works, Transfer Equivalency, Argos, and Automic jobs/CRON jobs running against PROD.  The estimated time Banner PROD will become available is 10 pm Thursday night. Thank you for your patience during this time.

The weekend following the 3rd Friday of each month is the regularly scheduled “Maintenance Window” for enterprise IT systems.  Occasionally the dates are adjusted to accommodate other University business processes but in general these are the weekends you can expect downtime on major systems.


***For Support***

Contact the ITS HelpDesk at 870-972-3933 or via email at itshelpdesk@astate.edu

Submit a ticket into Team Dynamix  (HelpDesk workorders)


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Information and Technology Services
Ways to Get Help

Helpdesk
24 hours/7 days per week
870-972-3933

A-State Online
866-881-3168


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Faculty, Staff and Students
For non-hardware repair walk-in help, please go to the ITStore.
The ITStore is located on the first floor of the Dean B. Ellis library in Room 149.

For hardware repair, please submit a work order.

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Contact ITS

Phone: 870-972-3033

Postal Address:
P.O. Box 1140
State University, AR  72467

Shipping Address:
2713C Pawnee Street
Jonesboro, AR  72401

Dell Purchases

Dell Institutional Purchases:

     For institutional / computer

     purchases from dell,

     contact IT_Hardware@astate.edu.

Dell Personal Purchases:

     For personal purchases of

     Dell equipment using our

     State contract, visit Dell.

     <<Access Dell's page>>


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